Key responsibilities:
– Manage SAP Application Operations for ERP – SD/LE/OM
– Ensure Services and Service Level delivering support globally 24/7
– Define KPIs & ensure system monitoring
– Ensure operations processes & related support processes
– Support Release management including transport management & change management of major and minor releases
– Operate as gatekeeper to ensure the quality of new solutions
– Continuously improve operational processes, tools and procedures
– Explain operational issues and operational strategies to stakeholders and other IT professionals
– Liaise with Process and Program Managers to support the design of the solution architecture for businesses
– Ensure that solution architecture (software and programs) designed are in sync with operational best practice
– Identify and mitigate existing operational risk or risks associated with solution architecture
– Provide architectural support from operational point of view to the project team to assure operational excellence
Working experience & expertise:
– 5+ years experienced in specifically SAP BW professional developer / customizing
– basic knowledge of ABAP programming would be an advantage
Technical skills: required
Proven knowhow in configuration of the SAP modules SD / LE:
Solid Experience in sales processes
– Master Data in Sales
– Sales processing
– Shipping
– Transportation Management
– Freight Management
– Billing
– Pricing and Bonus
– Credit Management
Basic understanding of SAP infrastructure and SAP development workbench.
Reading and debugging of ABAP and ABAP/OO programs
Good understanding of integrative SAP processes and interfaces to the neighbour modules PP, MM, FI, CO
Safe handling of Microsoft Office products
Other:
– Fluent in English
– Moderation and facilitation
– Excellent communication skills